Our commitment to your privacy
La Cima Aesthetics & Wellness (“La Cima,” “we,” “us,” or “our”) respects the privacy of visitors, prospective patients, and patients who use our website, contact our team, book an appointment, complete forms, or elect to receive text messages from us. This Privacy Policy explains the information we may collect, how we use it, and the choices available to you.
This policy applies to information collected through www.lacimamed.com, our communications, and our patient-service interactions. It does not replace a separate Notice of Privacy Practices or other notice that may apply to protected health information in a clinical setting.
Effective date: October 6, 2026. We may update this policy from time to time. The current version will always be posted at this URL with its effective date.
Information we may collect
We may collect information that you choose to provide to us, such as your name, email address, telephone number, appointment preferences, form responses, and the contents of messages you send to us. We may also collect limited technical information about your interaction with the website, such as device, browser, IP address, page requests, and similar usage information.
When you communicate with us about services or care, please avoid sending sensitive health information through ordinary text message or email unless we have directed you to an appropriate secure channel.
How we use information
We use information to respond to inquiries, schedule and manage appointments, process and follow up on forms, provide patient account assistance, deliver post-care communications, operate and improve the website, maintain records, and meet legal or operational obligations. We may also use contact information to send updates where you have requested or separately consented to receive them.
10DLC text message privacy
La Cima Aesthetics & Wellness operates a customer-care and account-notification SMS program that may use 10DLC-enabled messaging. If you elect to receive SMS messages, we may use your mobile number to send appointment confirmations and reminders, rescheduling notices, form-completion follow-up, patient-account notifications, and post-care instructions. We maintain records of SMS consent and opt-out requests as appropriate for operating the program.
SMS consent is collected only through an affirmative, documented method that is appropriate to the interaction, such as an unchecked consent selection on an applicable form or documented verbal consent for applicable transactional communications. Consent to receive SMS messages is not a condition of purchase, treatment, or receiving care. Where a form includes both general policy acceptance and SMS consent, the SMS consent request is separate from the acceptance of this Privacy Policy or our Terms of Service.
10DLC SMS privacy notice
Control stays with you.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance, or contact info@lacimamed.com or 480 798 1983. Full program terms are available in our Terms of Service.
We do not use SMS opt-in information to create marketing audiences for third parties. We do not sell, rent, or share mobile numbers, SMS opt-in data, or consent records with third parties or affiliates for their marketing or promotional purposes.
Your choices and security
You may ask us to update contact information or request help with communications by emailing info@lacimamed.com. You can opt out of La Cima SMS messages at any time by replying STOP. We use reasonable administrative, technical, and physical safeguards designed to protect personal information; however, no method of transmission or storage is completely secure.
Contact us
For questions about this Privacy Policy or our privacy practices, please contact La Cima Aesthetics & Wellness at info@lacimamed.com or call 480 798 1983.